FAQ

  • How long will it take for my order to ship?
We only sell what we have in stock. Orders ship within 3 - 5 business days.

  • How often do you restock?
We usually restock weekly unless we are waiting on a shipment of supplies. Check our Instagram and Facebook for regular updates. Please see our stockists page if you would like to purchase from one of our trusted partners.

  • What is your return policy?

We always want you to be happy with your purchase. We accept returns and exchanges within 7 days of the delivery date of your package. The product must be returned unused, in original packaging. Shipping costs will not be refunded. Please contact us using the link on our site, or email us at nostalgicgrooming@gmail.com for return shipping information.

  • What is the shelf-life of your products?

All of our products contain Vitamin E to extend the shelf life of the natural butters and waxes and our Water Based pomades include a preservative. When stored in a cool and dry environment, the product texture, smell, and performance will be best for 6-12 months. Our jars have a "Use within 12 months" logo printed below the ingredients section.

  • Are your products all natural?
Mostly. We wanted to use ingredients we could stand behind so we do not use ingredients that include parabens, phthalates, or propylene glycol. However, the fragrance oil we use is not considered "all natural" the way essential oils are. They are high quality and safe for use on the skin, at levels that are appropriate to be worn all day.

  • Do you ship internationally?
We have enabled international shipping on this site. As it can be difficult to program shipping to meet all purchase scenarios, you may pay more than is actually needed for shipping. We will always refund overcharges on international shipping. Please contact us via email at nostalgicgrooming@gmail.com to discuss international shipping options or with questions. For international orders, PLEASE include your phone number in the checkout. It is required for the international shipping label.

  • Do you have a wholesale program?

We are currently working to fulfill domestic wholesale orders while keeping our store stocked. We have received several inquiries for international wholesale and are keeping a list of requests. Please email us for more information.