- How long will it take for my order to ship?
- How often do you restock?
- What is your return policy?
We always want you to be happy with your purchase. We accept returns and exchanges within 7 days of the delivery date of your package. The product must be returned unused, in original packaging. Shipping costs will not be refunded. Please contact us using the link on our site, or email us at firstname.lastname@example.org for return shipping information.
- What is the shelf-life of your products?
All of our products contain Vitamin E to extend the shelf life of the natural butters and waxes and our Water Based pomades include a preservative. When stored in a cool and dry environment, the product texture, smell, and performance will be best for 6-12 months. Our jars have a "Use within 12 months" logo printed below the ingredients section, and our Water Based products have an expiration on the bottom of the jar. We honor our 12 month commitment only to the original purchaser from the date of purchase from our website.
- Are your products all natural?
- Do you ship internationally?
- Do you have a wholesale program?
We are currently working to fulfill domestic wholesale orders while keeping our store stocked. We have received several inquiries for international wholesale and are keeping a list of requests. Please email us for more information.